Leadership
January 20, 2021
3
Minutes
Woman smiling with glasses
“...WorkPatterns has changed my leadership for the better. My direct reports are thriving and WorkPatterns has played a huge role in that....”
Lindsey Boggs
Digital Sales Leader

Overview

WorkPatterns is a people management system that guides the relationship between managers and their employees. Workflows for one on ones, goals, feedback, and recognition give teams the necessary tools to guide work day-to-day no matter where people are physically located.

Citrix provides technology that empowers organizations to unlock potential & deliver a better employee experience. From enabling sustainable remote work models to streamlining the journey to multi-cloud, Citrix helps securely deliver how work gets done today and in the future.

Lindsey Boggs is a sales leader at Citrix who coaches and trains Sales Development Representatives. Lindsey's direct reports are early in their careers and are working fully remote. Additionally, Citrix's SDR training program uses manager rotation - so team members change each quarter, making rapport building a top priority. Recognizing that her one on ones and team meetings needed to be extremely effective, Lindsey found WorkPatterns in June 2020.

Since adopting WorkPatterns, Lindsey's team has been leading the SDR team in quota versus attainment. Lindsey was also honored with the "Pacesetter Manager of 2020" Award and most recently nominated for the "Culture Leader of the Year" award across the sales organization.

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Results

Winner Pacesetter of the Year award

Nominee Culture Leader of the Year 2020

Winner Pacesetter of the Year award

Nominee Culture Leader of the Year 2020

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Citrix

After Citrix's pilot of WorkPatterns, Lindsey saw an increase in engagement from her team. Her employees were opening up in their meeting workspace virtually in a way that they didn't when asked pointed questions on a conference call.

Using WorkPatterns for both 1:1s and team meetings, Lindsey had a system for collaborating on meeting agendas and holding employees accountable to commitments. Lindsey also leveraged WorkPatterns to exchange regular feedback and send video kudos to each member of her team giving them encouragement throughout the week.

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“After reading a book about how effective 1:1s and staff meetings can make or break your team, I knew I had to change mine. After some quick Googling, I thankfully found WorkPatterns and it took me from a manager to a leader. WorkPatterns has changed my leadership for the better. My direct reports are thriving and WorkPatterns has played a huge role in that. When they leave my team, they tell me how much they miss WorkPatterns! If you're ready to take your leadership to the next level, invest in your 1:1s and staff meetings, use WorkPatterns -- you will see results right away like I did.”
Lindsey Boggs
Digital Sales Leader
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